Calling DWP To Get Decision. Will they give me my award decision over the phone?

JohnP7
JohnP7 Online Community Member Posts: 2 Listener
edited April 23 in PIP, DLA, ADP and AA

HI, Just in regards to some people saying you can call up to check the outcome of the award, on the text it says they wont give you the decision over the phone is that correct or will they actually give you the decision if you call up

Cheers

Comments

  • Kimi87
    Kimi87 Online Community Member Posts: 5,910 Championing
    edited April 23

    Are you talking about PIP?

    Despite what the text says you can ring and ask.

    They don't always give the information out over the phone though, I've seen quite a few refusals over the last few months, alongside others who are told.

  • Albus_Scope
    Albus_Scope Posts: 9,854 Scope Online Community Coordinator

    Hey there @JohnPrior and welcome to the community.

    As Kimi has said, sometimes they'll tell you over the phone, other times they wont. It's very much a lottery.

  • JohnP7
    JohnP7 Online Community Member Posts: 2 Listener

    Many thanks Kimi & Albus, i will probably just wait for the letter to come cheers

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