When will The DWP send me the backdated money?

Will_C

hi, sorry this is both my first time using this site and my first time dealing with the PIP so I'm a bit unsure as to how things will go. I got the text from the DWP saying I'd been awarded PIP on Monday 5th May its now the 15th of May. I still haven't received the letter. I went thru the whole PIP application process with a support worker who i haven't been able to get in touch with recently and since i dont really know where to go to for answers. thank you

Kimi87

The letter can take two weeks to arrive.

The bank holiday on the 5th, may also have added additional waiting time.

Will_C

ok thank you because ive looked around online to try and find an answer and ive seen answers vary from 5 days to a week and then some. ive been waiting since around this time last year and ive been really struggling recently so thats why ive been trying to figure it out

Trevor_PIP

https://forum.scope.org.uk/discussion/comment/1028235#Comment_1028235

The letters take two weeks easily. Try and stay calm, the whole process can be a long time. You can call PIP and ask, but they don't always tell you. You should get backdated money to the date you started your claim. Have you checked your bank account?

Will_C

yeah, ive been checking almost daily in the hopes itd be there and still nothing. hopefully its just because the day i got the text was abank holliday or somthing like that but its still a stressful process

Trevor_PIP

https://forum.scope.org.uk/discussion/comment/1028260#Comment_1028260

Very stressful process. If it getting to you, you can call PIP and ask about your award, but they don't always tell you. If this is your first claim there is an automated line and that may give you the amount you will receive and you can work out your award. I say your first claim because the automated line is not always accurate but could be for you. I have never used it and don't know how to, but read about it on this forum. Just trying to help!