Hi, I wonder if anyone can assist please? I'm assisting my sister with her managed migration. She was previously on ESA contribution based support groupl. She received £489 per fortnight. Her Housing benefit was around £107 per week, this was paid directly to her Housing association, her rent was £639 however the deficit was made up by a discretionary housing payment monthly. Since migration, UC is now paying the Full rent, however, this has been taken from the £489 per fortnight payment she used for living expenses. Therefore she is now worse off in real terms. Her discretionary housing payment stopped by the local council as the Rent is now paid in full from UC. I believed no one should be worse off when migrating over on a managed migration? Both ESA and UC have been very unhelpful. I have sent 9 different messages on her journal however the answere have been very unhelpful. I asked for a mandatory reconsideration and this hasnt been actioned. Thankfully I received a call from someone at Jobcentre Plus who looked at her journal, and agreed it didnt seem correct. She wasnt an expert and was passing it over to someone in her office to possibly assist, does anyone have any info on this? any help apprciated. She is around £195 worse off per month after managed migration.
