Work capability assessment cancelled 3 hours before appointment

snowwhite89
snowwhite89 Community Member Posts: 12 Listener
edited June 2025 in Universal Credit (UC)

All week I have been anxious , not be able to sleep and making sure my notes are all done just for them to cancel for an it problems. I know it's not their fault but I really was looking forward for this to over .

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Comments

  • Albus_Alumni
    Albus_Alumni Scope alumni Posts: 11,373 Championing

    Oh @snowwhite89 I totally understand how deflated you must be feeling right now. I've had assessments being cancelled 20 mins before the event. I felt like I'd wasted the whole morning. Just put the kettle on and know you'll get a new date through soon.

  • AndrewHall
    AndrewHall Community Member Posts: 332 Empowering

    Make complaints and receive £100 consolatory compensation. It is their failures, not yours.

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