Hi everyone

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Marcus66
Marcus66 Online Community Member Posts: 3 Listener
in PIP, DLA, ADP and AA

Could anyone please shed some light on the following? "one of the types of cases that should not require a face to face is claimants with cardiorespiratory conditions such as severe Chronic Obstructive Pulmonary Disease (COPD)"

Thank you in advance. 👍️

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  • Albus_Scope
    Albus_Scope Posts: 10,484 Scope Online Community Coordinator

    Hey @Marcus66 welcome to the community.

    That basically means some conditions will mean getting in for a face to face assessment wont be possible, so phone or video assessments would happen.

  • Marcus66
    Marcus66 Online Community Member Posts: 3 Listener

    Thanks so is COPD a condition that could possibly be excluded from a face-to-face assessement?

  • Albus_Scope
    Albus_Scope Posts: 10,484 Scope Online Community Coordinator

    Going from the quote, then yes, COPD wouldn't require a face to face, so it'd be phone or video call. Though I'd guess it all depends on the severity of the condition.

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