Hello, I was just wondering if anyone else has experienced anything similar with their PIP application. I originally applied for PIP in September 2024 and received the long awaited ‘award’ text message in June 2025. The text message states that it can take up to 2 weeks for the award letter to be delivered. It has since been 6 weeks and I have still not received a letter. I called the enquiry line and got told numerous different things, the first case worker I spoke to told me that no decision has been made and to disregard the text message. The second person I spoke to confirmed that I have been awarded and checked if I am able to receive a large payment, they then told me the payment will be made any day now. The third person I spoke to told me the payment would be made within 3-5 days. It has been a week since the last phone call and I still have received no letter and no payment? The automated line asks me what part of PIP I have been awarded as a security question. Has anyone else experienced this ? I am so confused.
