Winter fuel payment

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whufcjay
whufcjay Online Community Member Posts: 17 Listener
IMG_9645.png

is this a scam it sent me to what looked like a official DWP page then said it will charge me £1 to verify my card

Comments

  • Kimi87
    Kimi87 Online Community Member Posts: 6,339 Championing

    Scam.

    DWP would never ask for card details.

  • whufcjay
    whufcjay Online Community Member Posts: 17 Listener

    it sent me to this site , I gave them my name and address and email , but stopped short giving them my bank details , it looked official

    IMG_9646.png
  • rubin16
    rubin16 Online Community Member, Scope Member Posts: 943 Championing

    Its a scam, DWP wouldn't ever verify your card in such a way. Also if you entered your card details you may want to order a new card.

    Also the phone number it came from isn't official.

    and I'm pretty sure theres no news on winter fuel allowence this year.

    Did you enter any details into the site? or download any cookies? You need to remove the cookies from the site, and also change your passwords if you entered anything.

  • whufcjay
    whufcjay Online Community Member Posts: 17 Listener

    I sent my name and address and email , but I didn’t give them any bank details

  • Mary_Scope
    Mary_Scope Posts: 2,158 Scope Online Community Children and Family Specialists

    Thank you for flagging this @whufcjay. It definitely looks like a scam as Kimi said the DWP wouldn't ask for card details.

  • whufcjay
    whufcjay Online Community Member Posts: 17 Listener

    I’m just glad I didn’t give my bank details as the site looked official , I gave my name and address but they can’t really do much with that

  • rubin16
    rubin16 Online Community Member, Scope Member Posts: 943 Championing

    The website isn't even correct the only official website is Gov.UK not Gov.uk-(something).(something)

  • whufcjay
    whufcjay Online Community Member Posts: 17 Listener

    this looks real though

    IMG_9646.png

    and the page before this looked genuine

  • rubin16
    rubin16 Online Community Member, Scope Member Posts: 943 Championing

    Thats easily done, it would take me less than 5 minutes to copy any website. just press ctrl + U on any website and you can see the source code. You can copy these and add your own elements to make it look exactly the same.

  • whufcjay
    whufcjay Online Community Member Posts: 17 Listener

    the DWP have asked for my bank details before when I claimed universal credit so this didn’t seem strange , but anyway I didn’t give them my bank details I only gave them my name and address and email, they can’t do anything with just them details I guess

  • rubin16
    rubin16 Online Community Member, Scope Member Posts: 943 Championing

    Did you give them your NI Number too? Name addresses and email don't seem much, but with it they can try get other information from you in future, or sell your details on.

  • whufcjay
    whufcjay Online Community Member Posts: 17 Listener

    No I didn’t give them my NI number , well they may have my address and email but they haven’t got my bank details so it should be ok

  • rubin16
    rubin16 Online Community Member, Scope Member Posts: 943 Championing

    Yeah just make sure to update your passwords just in case, and have 2FA updated on your email to be safe. Also check your cookie folder to see if you downloaded any cookies from the website. Cookies can act as spyware and literally grab your passwords and details.

  • whufcjay
    whufcjay Online Community Member Posts: 17 Listener

    have I got a cookie folder on my phone ?

  • AppleJacks
    AppleJacks Online Community Member Posts: 74 Empowering

    Don't give any information to these people at all, full stop.

    If you do so by mistiake, then make sure you use firefox focus or firefox in ghost mode and set it to clear your cookies every time. You can get these for iphone or android, iphone automatically alerts you against fruad phone calls and texts. Firefox doesn't set cookies, it holds cookies apart so any other tracking cookie cannot attache it's self to it..Be safe with everything you do online and refrain giving information out.

  • whufcjay
    whufcjay Online Community Member Posts: 17 Listener

    The thing is I’d be sent an official email by DWP half hour regarding sometjimg else before I received this scam txt so I straight away thought it was genuine