Two Week Run On Benefits Following Migration

uk71

I completed my migration notice to universal credit today. I submitted my online form. I was informed to let my council know because they pay my council tax reduction. However, when I informed the council benefits department they suspended my housing benefit. I don't believe this is right because I believe that there should be a 2 week run on my housing benefit when I migrate to universal credit before it is stopped. I was told they are waiting for universal credit to sort out my claim before even deciding whether to pay me the 2 week run. Any advice would be greatly appreciated.

Kimi87

Yes there should be a two week run on as standard.

While local authorities should be used to people claiming UC by now, perhaps you encountered an inexperienced or poorly trained staff member.

uk71

Thank you. I shall be pursuing the matter.