Universal credit telephone revoew

Emilyann30

hi was due to have a call today at 2 and have cancelled because of my MS and not being well . Will my money stop ? I sent a message on the journal

Rosie_Scope

Hi @Emilyann30, sorry to hear you're not very well. If this is for part of your UC review, they shouldn't stop your money if you're not well enough for the appointment.

Hopefully you'll be given another appointment for a time when you're feeling better.

Emilyann30

thankyou . Will they check my journal as they haven’t replied

Rosie_Scope

Hi @Emilyann30 If you're worried that they won't see it in time, you could perhaps try ringing the helpline. The phone number is on the website here:

https://www.gov.uk/universal-credit/contact-universal-credit