Hi - i am financial power of attorney for my sister. she has transitioned from ESA to UC. I have now been told my sister's award amount through her UC account. It is only £400.14. I believe this is the basic rate. She previously received over £600 income based ESA. There is no explanation of why she has been only awarded the basic rate.
She does have an overpayment on her ESA which they are calculating the repayments for. But she was receiving supplements for being in the support group and being disabled.
She is severely mentally disabled, has never worked and little capacity. She needs1-2-1 support and has a DoLS so cannot go out on her own. She pays part of her rent to social care out of her benefits (the local council pay the rest of it). She does not get Housing Benefit.
She does not seem to have received transition protection or any uplift for being disabled.
I will of course appeal -hoping they have made a mistake. However, I'm really worried and wondered if this often happens that such a big mistake is made. Is she likely to get a recalculated payment?
Thank you in advance
