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TThe Phone call when great , they made an appointment with the jobcentre for my appointee to verify her id and bank account , very happy now :)
Brilliant news @RachaelCapper. That must be a weight lifted. ☺️🙌
Yeah it is :)
I was stressed about the call and the jobcentre appointment but both went well, very informal and relaxed. The lady even said at the end ’are you off to the pub now'
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