just need little advice and resurrance

RachaelC
RachaelC Online Community Member Posts: 32 Contributor
edited September 9 in Universal Credit (UC)

hi yesterday me and my appointee had a phone call from the uc , they set up appointment at the jobcentre for appointee to veirfy her id and bank card for the uc payment , they also said about a security code and they also gave us a date for the payment , does this mean the claim was successful ?

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  • Rosie_Scope
    Rosie_Scope Posts: 7,007 Scope Online Community Coordinator

    Hi @RachaelCapper, welcome to the community. Is this the first time your appointee is claiming Universal Credit?

    They'll hopefully be setting things up, but they'll need to verify everything before it all gets confirmed. There may be a couple more stages and things to confirm afterwards. They should be able to explain what's next as you go through the claim.

    Hope it all goes smoothly for you and your appointee ☺️

  • RachaelC
    RachaelC Online Community Member Posts: 32 Contributor
    https://forum.scope.org.uk/discussion/comment/1066359#Comment_1066359

    yes it is the first time , we are moving from esa to uc , it been really stressful

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