Hello! I was awarded LCRWA on the 19/05/2025 (yay) after continuously handing in fit notes from the 21/03/2025 onwards. My assessment period is the 17th - 16th each month, and I always get my payment on the 23rd.
I have not received any LCRWA payments yet, nor received any communication about them from UC. When I rang them up to ask about my payments last month they sent this message. "As you have been awarded from 19/05/2025, your extra payment will start in your Assessment period: 17 September 2025 to 16 October 2025."
I took this to mean I would be getting payed on the 23/09/2025, however my payment tab for this month has just been updated and there will be no LCWRA payment. When I rang them up today the lady told me I should get payed next month, but was not able to tell me if I was entitled to backpay.
Obviously I have now sent a message in the journal, but they take so long to reply, and I always just end up confused. Does this all seem right? I can't work out why I wouldn't have just been payed this month, especially since more than 3 full assessment periods have passed since my first fit note, and also why they haven't sent a letter or anything about how much money I should be receiving.