Evening all.
I recently was 'reviewed' and filled in the masses of A4 paperwork needed for the review, then a few months later capita told me I need to have an assessment via the phone, so I did that and now they want to do 'another' assement as they claimed they need more evidence..really…I've been getting the enhanced for over 7 years.
What kinda 'setup' is capita when I did an assessment for well over an hour via the phone and now they want another one….so what was the 'review' for then..?
Strange company is capita with strange rules.