👋A relative of mine has been asked to repay £907.90 in Income Support, which was mainly for her children. This is a large amount of money for her.
At first, she was accused of being abroad from mid-June to mid-July. Today she received a letter stating that she was abroad for 32 days in July 2023, which is 2 days longer than the allowed limit. However, no evidence has been provided to show how these dates were calculated. No much on her journal. We suspect that someone close to her may have reported her, although when she called Universal Credit, she was told there is no record of such a report.
She requested a mandatory reconsideration back in April, but is still waiting for a decision. She doesn’t feel strong enough to handle an appeal on her own. Where can she find help with this?
And is it worth pursuing an appeal?
Any feedback or advice would be greatly appreciated.
Thank you🙂
