Ongoing issues with getting cost of living payments disregarded from capital declarations.

Slonvinton

Ive gone all the way to tribunal with this once already. The judge made recommendations and sent it back to DWP to recalculate. Then DWP refunded me nearly 1K of underpaid benefit.
I had complained as well because my journal entries were being ignored and being given incorrect advice to deduct COls from account balances. I was given a £150 compensation payment and told not to deduct the COLs from my balances in future, but to declare the actual balances and put a note in my journal about the other disregards (COL and Income).
Ive been doing this for three months now. To date my COLs and Income have not been disregarded properly.

Im approaching the 16K boundary and Im scared Im going to be kicked off UC unless someone starts disregarding the COLs properly soon.

I dont know what to do I put in a complaint in my journal and through the Complaints form on the DWP site last month but I have heard nothing back except the guy who respnds to my journal posts (no work coach as Im LCWRA) is saying he would have to get advice and asking for three months of bank statements (he has done this each month since the tribunal decision- it never happened prior to this).

I would like a different person managing my journal as this guy doesnt seem to understand the amount of stress he is causing me- well at least I hope he doesnt.

As I say Im out of ideas… previous experience suggests they may well continue to ignore me. Do I have to go back to my MP? Why do they do this??