Review form lost in post ?

lisamarie50
lisamarie50 Online Community Member Posts: 15 Connected

hello I received my review form and got a month extension due to mental health workers schedule he filled it in with me at the doctors and said this will be posted with the others I have helped that same day , that was a week ago I have rang the pip helpline numerous times this week to keep checking they don't really seem worried it has not arrived yet and have extended it again until early December is this normal and what will happen if the post as lost it ,will they send out another or will my benefit be stopped ?its stressing me out

Comments

  • OverlyAnxious
    OverlyAnxious Online Community Member Posts: 5,242 Championing

    Hi,

    It can take much longer than a week to get through the DWP postal system and be scanned onto their system. I would not be concerned about it yet.

    Payments usually do get stopped if they don't receive it by the deadline. Unless you have a vulnerable marker on your account.

  • lisamarie50
    lisamarie50 Online Community Member Posts: 15 Connected

    thank you I was just worried because im on my second extension im hoping soon they will receive it thank you again :)

  • friendlyracoon
    friendlyracoon Online Community Member Posts: 3 Listener

    To let people know. You can get a signed for delivery from post office for a discount if you use the freepost envelope that they sent the form with. The postage was already paid by DWP so you only need to pay approx £1.50 for the signature upgrade. It isn't fully tracked but it will say when it arrives with a tracking number if that makes sense.

  • onmylonesome
    onmylonesome Online Community Member Posts: 199 Empowering

    There is no need to pay for a tracked delivery, just take it to the post office and ask for a free receipt "for proof of posting".

  • lisamarie50
    lisamarie50 Online Community Member Posts: 15 Connected

    great information thanks :)