Claim Review Telephone Appointment

Loumc48

Hello, my husband and I have both had a text to say we will be having a UC claim review appointment and I am now worrying. I have nothing to hide , but am surprised by this.

I am his full time carer, and as far as I am aware we are on the right benefits - UC, ESA, CA, LCWRA .

Would anyone kindly be able to let me know why they are doing this? We are listed as not required to work or look for work so I am confused !

Many thanks

Kimi87

Please see this thread for information.

https://forum.scope.org.uk/discussion/125931/universal-credit-bank-reviews-frequently-asked-questions

They are financial reviews and millions of UC claims are being checked (sometimes more than once) regardless of circumstances.

Amberpearl

I've just got a message saying my phone call review is next Friday at 12 noon with Peter

Call will last up to 30 minutes

Please have your documents to hand to make sure your payment s are correct

I'm. Scared stiff

What will they ask

Kimi87

They'll run through some scripted questions about any properties, ISAs, Premium Bonds that kind of thing.

Then they may ask questions about transactions on your bank statements.

Loumc48

I know this may sound crazy (!) but we recently had to move to a bungalow as my husband could not walk up stairs . If I’m ask to produce bank statements , would they question the deposit money I got back from the old property ? It didn’t take my bank balance to anywhere near the £6k . Many thanks

Kimi87

It's possible you will be asked about that transaction.

My questions were silly, £12pm for window cleaner, and payments to water & energy company both of which have names containing water & energy.

Loumc48

https://forum.scope.org.uk/discussion/comment/1103664#Comment_1103664

@Kimi87 wow ! That’s ridiculous!!! Thanks for the response though as always !