Hi, my name is haron! UC message inviting me for a chat about help

haron
haron Community Member Posts: 2 Listener
edited April 20 in Universal Credit (UC)

i have received a message in my journal from job centre Which says " would you like to have a chat about how can i help you? "

it says the this chat is voluntary.

i am in UC LCWRA , shall i ignore this message or shall i respond by saying "NO thank you"

please share your advise

thanks

Comments

  • ColonelBlink
    ColonelBlink Community Member Posts: 722 Pioneering

    I politely declined the invitation, and received a polite reply in response. It is voluntary.

  • haron
    haron Community Member Posts: 2 Listener
    https://forum.scope.org.uk/discussion/comment/1119697#Comment_1119697

    thanks for your prompt reply. could you please help me the wording to politly decling the invitation ?

  • Rosie_Scope
    Rosie_Scope Posts: 8,481 Online Community Team

    Hi @haron, welcome to the community. You can safely ignore the message if you'd like to. As SoapySoutar mentioned above, it's completely voluntary.

    But if you wanted to reply, you could just thank them for reaching out with their offer of help, but say that you're not interested or able to engage with any help at the moment. Your claim won't be affected at all if you turn down the help ☺️

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