Universal Credit Carers Element

Question

I am appealing the removal of Carers Element to the Tribunal Service as an "Any time revision" as it was outside the absolute 13mths, in the DWP MR Notice they said they attached a letter regarding the cessation of the carers element to my journal but the only attached letter

was for a "We owe you some money" letter which was for an unrelated issue would this constitute an official error or would they argue that I should have known by my statements that the Carers Element was removed?

KRLG · Answer

Thank you Darking for your response

Darking · Answer

I’m sorry you’re having to deal with this, particularly when you are already having to navigate an appeal process and the stress that comes with it.

From what you describe, I think the missing notification is an important point. If the DWP are claiming they attached a letter explaining the removal of the Carer's Element, but the only letter actually in your journal relates to an entirely unrelated payment, I can understand why you would question whether you were ever properly notified.

I would certainly raise this as a potential official error. The DWP should be able to demonstrate when and how they notified you of the decision, rather than simply asserting that a letter was attached.

I would also keep the distinction between receiving monthly statements and receiving a formal notification of a decision. They are not necessarily the same thing.

I hope the Tribunal takes this evidence seriously. Keep copies of your journal entries, statements and the MR Notice, particularly anything showing that the alleged notification was never actually provided.

I wish you the very best with your appeal. ❤