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Is the £200 for taking old mobility car back in good condition fact or a myth

jose2jose2 Member Posts: 128 Pioneering
Due to receive a new mobility car in May,the car is in a very good condition,!,I had my 1st car with mobility 2013 after 3 years took back but never received any £200 for it being in very good condition too .Has anyone ever received £200 back c/o mobility
Thank you
jose2 

Replies

  • SethLaaSethLaa Member Posts: 115 Courageous
    As long as the car is in great condition (no dents but scratches are ok) then you will get a cashback/refund of £250 not £200, my car had some scratches and paint missing off the front but I still got the cash. I hope this helps.
    Good luck from Russell
  • lyndylou63lyndylou63 Member Posts: 30 Listener
    I am changing mine on Tuesday and I wondered the same.
  • SethLaaSethLaa Member Posts: 115 Courageous
    I should have said that did you make an advance payment on your current car, if so then the dealer may have reduced it by £250
  • duckett123duckett123 Member Posts: 81 Courageous
    yes its true you get bonus for good condition cars £250
  • exdvrexdvr Member Posts: 313 Pioneering
    @josie2    Yes as long as its condition fits the category of fair wear and tear you get £250 back.  My last one had a couple of scratches and I still got it.

    Best wishes.

    DLTBGYD

  • jose2jose2 Member Posts: 128 Pioneering
    Thank you all so much for your replies,@ SethLaa,this car I have now ordered I am due to pay  a substantial amount but only £50.00 deducted from same,the other car I had I paid £1,500 with no deductions,no-one at my last garage mentioned anything about getting £250.00 back ,so where do I inquire or redeem this money from last car ( with no scratches or dents etc!)and as also this car to be returned hasn't neither any scratches ,dents and has only done 2.700 mls in 4 years.(kept it for longer as and because of low milage)Do I inquire at Mobility or the garage? about these monies never received? 
  • SethLaaSethLaa Member Posts: 115 Courageous
    Methinks you need to talk to Mobility about this as it seems very strange although there is a possibility that you lost the bonus as you had the car for longer than the usual period, no harm in enquiring, if you get any cashback then you owe me a drink haha
  • jose2jose2 Member Posts: 128 Pioneering
    Will do  @SethLaa on both counts -Ha Ha !
    Will keep you updated if all is returned.
  • SethLaaSethLaa Member Posts: 115 Courageous
  • booth273booth273 Member Posts: 8 Listener
    Every car I have had on the scheme has been returned in very good condition and I have always received the £250 'bonus'... If this was not done with your previous car, it would probably be hard to prove it was returned in good condition now - which is a shame as you should have been made aware of this by the salesperson at the garage. 
  • exdvrexdvr Member Posts: 313 Pioneering

    @jose2     I changed my Motability car on Friday 30th March and this morning received a Good Condition Bonus cheque [dated 02/04/2018] for £250. 

    Amazingly quick.    Any news on how you're doing? 

    Best wishes.

    DLTBGYD

  • lyndylou63lyndylou63 Member Posts: 30 Listener
    I changed my on 20th march and received a cheque for £250 2 weeks later 

  • reysanreysan Member Posts: 4 Listener
    Jose 2 you should automatically get the £250 returned to you within 7days if you don't get it then you need too phone them
  • jose2jose2 Member Posts: 128 Pioneering
    Sorry everyone for been so late in answering all mails, had a few problems getting new car since April from motability scheme,car ordered ,then salesman informed me that car would take until July to come,then he asked me for deposit in May,made a few enquiries about this at Motability ,as I thought usually been asked for a deposit when I went to pick up the car and on same day,Motability rang particular garage and informed them on my part to cancel my order,so I went to the garage I'd always used in the past ,and within x 3 weeks had new car,and I was sent a cheque for old car been in good condition of £450.00 within 4 days ,as I'd had it for 4 years. So in end all turned out well and @SethLaa still owe you a drink ! ah ah !
  • SethLaaSethLaa Member Posts: 115 Courageous
    I aint forgot about the drink lol, am glad yous got it all sorted x
  • jose2jose2 Member Posts: 128 Pioneering
    @SethLaa, thanks again for mails x
  • SethLaaSethLaa Member Posts: 115 Courageous
    Twas my pleasure x
  • jamesmotaclarityjamesmotaclarity Member Posts: 3 Listener
    The Motability Good Condition Bonus increased to £600 (3 year lease) or £900 (5 year lease) around July this year https://www.motaclarity.co.uk/news/how-much-is-the-motability-good-condition-bonus

    James Reeve

    MotaClarity helps drivers with a disability and carers search and compare new cars and Wheelchair Accessible Vehicles (WAVs), including over 2000 different Motability Scheme vehicles and Advance Payment offers.

  • exdvrexdvr Member Posts: 313 Pioneering
    The Motability Good Condition Bonus increased to £600 (3 year lease) or £900 (5 year lease) around July this year https://www.motaclarity.co.uk/news/how-much-is-the-motability-good-condition-bonus

    Even with some minor damage and scratches which could be expected over the length of the lease you would probably qualify for it.  Possibly enough to cover the advance payment on your next car.

    Best wishes.

    DLTBGYD

  • poppy123456poppy123456 Member Posts: 22,218 Disability Gamechanger
    The Motability Good Condition Bonus increased to £600 (3 year lease) or £900 (5 year lease) around July this year https://www.motaclarity.co.uk/news/how-much-is-the-motability-good-condition-bonus
    Thanks for that information, i didn't know they increased it from £500.  I'm due to order my next one tomorrow, so this extra money will come in very handy.
    Community champion and proud winner of the 2019 empowering others award. This award was given for supporting disabled people and their families for the benefit advice i have given to members here on the community.
  • atlas46atlas46 Member Posts: 827 Pioneering
    Hi @poppy123456

    I did post about this increase in July of this year, it was in the Motability July newsletter.

    Its good news all round, as I keep my vehicle for five years and the £900, will cover the Advanced payments.

    Best wishes
  • Pete2Pete2 Member Posts: 86 Pioneering
    Its a fact...return your old motorbility car in good condition they will reward you.
  • poppy123456poppy123456 Member Posts: 22,218 Disability Gamechanger
    Pete2 said:
    Its a fact...return your old motorbility car in good condition they will reward you.
    As this thread was posted in March, hopefully the issue was resolved.
    Community champion and proud winner of the 2019 empowering others award. This award was given for supporting disabled people and their families for the benefit advice i have given to members here on the community.
  • poppy123456poppy123456 Member Posts: 22,218 Disability Gamechanger
    atlas46 said:
    Hi @poppy123456

    I did post about this increase in July of this year, it was in the Motability July newsletter.

    Its good news all round, as I keep my vehicle for five years and the £900, will cover the Advanced payments.

    Best wishes
    Ah, i see, i did actually miss that one :o Unfortunately, the payment won't cover my advanced payment but it will certainly help. :)
    Community champion and proud winner of the 2019 empowering others award. This award was given for supporting disabled people and their families for the benefit advice i have given to members here on the community.
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