If we become concerned about you or anyone else while using one of our services, we will act in line with our safeguarding policy and procedures. This may involve sharing this information with relevant authorities to ensure we comply with our policies and legal obligations.

Reply from Atos

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charlene
charlene Community member Posts: 555 Pioneering
this morning I received a letter from Atos, confirming they have received my complaint regarding their assessor.  Informed me they will look into it and come back with a reply  in 20 working days. 

Not really expecting too much from them, but if it makes the assessor think twice before treating another person like she did me, then it would be well worth it
When the going gets tough, the tough get going.

Comments

  • Pippa_Alumni
    Pippa_Alumni Scope alumni Posts: 5,790 Disability Gamechanger
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    Well done @charlene, fingers crossed for an appropriate response!
  • debbiedo49
    debbiedo49 Community member Posts: 2,904 Disability Gamechanger
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    Good Job 
  • susan48
    susan48 Community member Posts: 2,221 Disability Gamechanger
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    Keep us posted please x
  • charlene
    charlene Community member Posts: 555 Pioneering
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    Will do. Trying to get on with my life at present, been totally taken over by Atos etc.  Going out to lunch with a friend tomorrow, will be good to get out and enjoy myself.
    When the going gets tough, the tough get going.
  • susan48
    susan48 Community member Posts: 2,221 Disability Gamechanger
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    @charlene,
    glad your going for lunch tomorrow, will do you good.

    I know the feeling, it’s just one thing after another but just look forward to a yummy lunch and friendship xx
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