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Hi @reysan,
Unfortunately you're in the sad situation of not qualifying for the refund due to the length of time you've been a Motability Scheme member. The info below is taken from the Motability website in regards to PIP appeals being rejected.
For customers who joined the Scheme before 2013 and return the car within eight weeks**, £2000 will be available. Alternatively you can choose to keep the vehicle for 26 weeks**, however in this case you will receive a reduced payment of £500.
For customers who joined the Scheme during 2013 and return the car within eight weeks** a transitional support payment of £1,000 will be available. Alternatively you can choose to keep the vehicle for 26 weeks** and receive a reduced payment of £250.
For customers who joined the Scheme since 1 January 2014, when more information on PIP became available, a standard £250 Return to Dealer payment will be available if the vehicle is returned within eight weeks**.
**All dates relate to the period starting from the day of the last DLA allowance payment.
Sad news but these are the rules laid down by Motability so it's not entirely fair to blame the DWP. Sorry if that sounds harsh, that was not my intention.
Sympathy and best wishes to you.
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