If we become concerned about you or anyone else while using one of our services, we will act in line with our safeguarding policy and procedures. This may involve sharing this information with relevant authorities to ensure we comply with our policies and legal obligations.

UC not being updated

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Darcar1
Darcar1 Community member Posts: 3 Listener
edited August 2018 in Universal Credit (UC)
Hi can anyone help. Iv had uc since november 2017 and i get money on the 10th so i get told how much im getting on the 3rd or 4rth normally. But this month it said i would be told my award yesterday the 4rth and its not updated. Is this maybe a fault has anyone experienced this. Im concerned as i am aware how bad they are.

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  • Ami2301
    Ami2301 Community member Posts: 7,935 Championing
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    Hi @Darcar1

    Welcome to the community!

    Unfortunately I don't know anything about UC yet however there are members in the community who will be able to give you their advice!

    Ami :)
    Disability Gamechanger - 2019
  • Darcar1
    Darcar1 Community member Posts: 3 Listener
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    Thanks Ami. I have Bi Polar so I worry about everything thats why im out tring to find out if anyone else has dealt with this.
  • Ami2301
    Ami2301 Community member Posts: 7,935 Championing
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    Hi @Darcar1

    I know it's easier said than done but try not to worry too much, I'm sure there are people who have been in your situation and I'm sure they will get in contact soon :)

    Ami :)
    Disability Gamechanger - 2019
  • Chloe_Scope
    Chloe_Scope Scope Posts: 10,581 Championing
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    Hi @Darcar1 and welcome to the community- I hope you get the answers you are looking for :)
    Scope

  • Darcar1
    Darcar1 Community member Posts: 3 Listener
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    Hi ye i called them today. It was a admin delay but its sortes now thanks.
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