If we become concerned about you or anyone else while using one of our services, we will act in line with our safeguarding policy and procedures. This may involve sharing this information with relevant authorities to ensure we comply with our policies and legal obligations.
Find out how to let us know if you're concerned about another member's safety.
Find out how to let us know if you're concerned about another member's safety.
Supporting a gentleman who has CP to set up a bank account, advice please
Helen1962
Community member Posts: 3 Listener
I am supporting a gentleman who has cerebral palsy (he lives in residential care, he communicates using the alphabet-we say the letters, he nods and a word is built. He is struggling to access his bank account. The bank are working with us but it is unresolved and I am trying to help him find a resolution. He is unable to sign or to have a stamp. If he gives his PIN out his security is compromised his dad is elderly & lives in Eire. There is no one who are family members or friends that could support with an EPA. Staff members are not allowed to be signatories---is this something that advocacy could help with?
Comments
-
Hi @Helen1962 and welcome to the community! Thank you for coming to us with your query. I have found information on the Scope website and a PDF that contains some information that could be useful. It may also be worth contacting Citizens Advice as they would be able to provide up to date advice about the issue. I hope you manage to get the issue resolve quickly and I look forward to seeing you around the community
Scope -
That's a big help thank you very much
-
I forgot to mention, the gentleman has full capacity
-
No problem @Helen1962, do let me know if there is anything else that I can do. I thought so from the original post
Scope
Brightness
Categories
- All Categories
- 13.3K Start here and say hello!
- 7K Coffee lounge
- 101 Games lounge
- 483 Cost of living
- 4.6K Disability rights and campaigning
- 1.9K Research and opportunities
- 230 Community updates
- 9.6K Talk about your situation
- 2.1K Children, parents, and families
- 1.6K Work and employment
- 807 Education
- 1.7K Housing and independent living
- 1.4K Aids, adaptations, and equipment
- 666 Dating, sex, and relationships
- 374 Exercise and accessible facilities
- 845 Transport and travel
- 32K Talk about money
- 4.6K Benefits and financial support
- 5.2K Employment and Support Allowance (ESA)
- 17.2K PIP, DLA, and AA
- 5K Universal Credit (UC)
- 6.4K Talk about your impairment
- 1.8K Cerebral palsy
- 886 Chronic pain and pain management
- 183 Physical and neurological impairments
- 1.1K Autism and neurodiversity
- 1.3K Mental health and wellbeing
- 328 Sensory impairments
- 832 Rare, invisible, and undiagnosed conditions
Complete our feedback form and tell us how we can make the community better.
Do you need advice on your energy costs?
Scope’s Disability Energy Support service is open to any disabled household in England or Wales in which one or more disabled people live. You can get free advice from an expert adviser on managing energy debt, switching tariffs, contacting your supplier and more. Find out more information by visiting our
Disability Energy Support webpage.