Help with ESA form

maisy05

Hello i put in a claim for my son im his appointee for ESA backating changing from incapacity benefit too ESA they sent me a ESA3 form too fill out again with correct national insurance number but differen claimant name im furious asking for information which dosnt even relate too my son they have suspended his claim now any answers for please frustrated

Ami2301

Hi @maisy05
Welcome to the community! Sorry to hear about yours and your sons current situation. Unfortunately I am unsure so am unable to advise, sorry However, another member of the community may know what to do and will be in contact with you soon to offer their advise All the best X

maisy05

Thankyou im very upset with this as form dosnt say my sons name he never had any.one move in with him but form asking for wage slips for her very upsetting

Chloe_Alumni

Hi @maisy05 and welcome to the community! I am sorry to hear about this. I will move the discussion into the ESA section and hope someone will be able to help. If you need anything at all then please do not hesitate to be in touch

jae377

You might want to point out that "they" have broken the Data Protection Act by giving you the name of a claimant with whom you have no relationship so would be grateful if they could provide correct forms asking for correct information without you having to report them to the Commissioner, " as you do not wish to cause trouble."
Bearing in mind that it is a massive fine for what they have done they may become a bit more helpful. . 

Liam_Alumni

Hi @Maisy05,

Have you considered contacting your local Citizens Advice for help with the ESA form? You can also find more information about Employment Support Allowance and the forms on their website, which might be helpful as well.