Quingo classic battery issues

bigwheelgreen

Hi I have recently bought a used Quingo classic so that I can accompany my wife who has trouble walking (hobbling) would be a better word ,today was its maiden voyage but it failed as it ran out of power after approx 500 yards. could some kind person please tell me if there is any way to test the the batteries in situ or advise me how to get at them many thanks Bigwheelgreen

Ami2301

Hi @bigwheelgreen
Welcome to the community! Sorry to hear what has happened, I am unsure however another member of the community may be able to help you and will be in contact with you soon. Fingers crossed it is working soon!

bigwheelgreen

thanks anyway for replying

Sam_Alumni

Hi @bigwheelgreen
Quingo have a customer service number - 0808 100 65 70

I hope they can help!

Jean_OT

Hi @bigwheelgreen
I've tried looking online for a service manual  for this scooter without. Reading the Quingo website it seems that they are keen on you using their own engineers rather than attempting maintenance/repairs yourself. 

Someone posted a similar query on the community last year https://community.scope.org.uk/discussion/38708/how-to-replace-quingo-classic-batteries did you find a solution @Roysmokie ?

Best Wishes

Jean
  

bigwheelgreen

Hi  I have managed to get to the batteries and change them. It is quite simple you take off the seat  and then the whole of the back cover lifts off as it is only held on by velcro, this then reveals the batteries which are held in place by more velcro then two batteries and four bolts and the batteries are off.
                                                             Cheers 
                                                               Bigwheelgreen