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My son is my carer and he had his carers allowance stopped

I'm just wondering if anyone can help?
My son is my carer and he had his carers allowance stopped because he did not attend an appointment, his fault I know, but he put another claim in on 11/09/18 on line, he left it 7 weeks rang and they said it was with an assessor, he should hear soon, still nothing. He rang 5/12 and was told it had only gone to the assessor the day before. This is his only income. What should he do?
My son is my carer and he had his carers allowance stopped because he did not attend an appointment, his fault I know, but he put another claim in on 11/09/18 on line, he left it 7 weeks rang and they said it was with an assessor, he should hear soon, still nothing. He rang 5/12 and was told it had only gone to the assessor the day before. This is his only income. What should he do?
Replies
I do not know the answer to your question. A member of our community or team will get in touch to give you some answers.
Understand benefit enquiries are complex and confusing. You have come to the right place for information, guidance and advice.
We are a friendly, supportive community. Care and share.
Please ask if we can advise some one will know.
Please take care.
@thespiceman
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Sarah
Thank you so much for your help, God bless
I'm glad this is all sorted out now.
I hope the payment and back payment turned up as promised!
Will