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Home assments pip

Willow256Willow256 Member Posts: 3 Listener
Hi I had appointment home assement pip for 10 30.in the morning they  were late so I rang them at 1045 the person on the said they running late and to ring back at 11if no one turned up. No one turned up I rang back she said to me ring Monday or Tuesday I rang them back monday an I spoke to same person she told me they tryed to phone me I had no calls I told her this then she said they got confused with the lifts an floor's 1to9? I live in a 16 floor block of flats. Not a 9 storey

Replies

  • Willow256Willow256 Member Posts: 3 Listener
    Will they sto my money on threr error 
  • poppy123456poppy123456 Member Posts: 22,218 Disability Gamechanger
    You need to ring DWP when they open at 8 to tell them what happened just in case your file is returned to DWP.
    Proud winner of the 2019 empowering others award. This award was given for supporting disabled people and their families for the benefit advice I have given to members here on the community.
  • Willow256Willow256 Member Posts: 3 Listener
    Iv rang the number on my appointment let er or do I ring the dwp
  • poppy123456poppy123456 Member Posts: 22,218 Disability Gamechanger
    Yes i would because it will cover you, just in case the return your file for failing to attend.
    Proud winner of the 2019 empowering others award. This award was given for supporting disabled people and their families for the benefit advice I have given to members here on the community.
  • debsidoodebsidoo Member Posts: 327 Pioneering
    Hi @Willow256 
    I had the same problem with a no show by Capita.I contacted DWP and explained. They looked into it and found Capita had been knocking on a red door whereas mine is green.DWP pulled up google street view and were satisfied by my explanation. I would advise you to contact DWP directly on this as Capita just weren’t interested when I raised the point with them. The person attending should have a description of the address they attended so DWP could verify if it’s yours or not.
    Good luck Debsidoo.x 

  • Pippa_AlumniPippa_Alumni Scope alumni Posts: 5,851 Disability Gamechanger
    Welcome to the community @Willow256, and I'm sorry to hear this. Have you managed to speak to somebody from the DWP?
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