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complaint on assessment provider

gitaparmargitaparmar Member Posts: 24 Connected
in PIP, DLA and AA
just thought  i would update on the complaint that i did about the health provider the first complaint they said she had left so they could not do anything.  I asked them to relook at it again and they basically said the same. they apologised for the stress it caused my daugher but said has the health assessor had left it was my word against hers and they offered £50 as offer of good will.  I am still think of taking the matter further have 6 months so will start looking into that now that i have applied  for the appeal. Just seems like never ending.
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Replies

  • Pippa_AlumniPippa_Alumni Scope alumni Posts: 5,851 Disability Gamechanger
    Thank you for updating us @gitaparmar, I'm sure many of our members will be interested to hear about your experiences and what you decide. Please do keep us updated, and I hope you and your daughter are doing as well as possible.
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  • gitaparmargitaparmar Member Posts: 24 Connected
    Thankyou will keep updated.
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  • lindadeniselindadenise Member Posts: 302 Pioneering
    Good luck x
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  • gitaparmargitaparmar Member Posts: 24 Connected
    i just wanted to ask the carers allowance has stopped for me now has my daughter is no longer getting Pip.  I was just reading something on care element on the universal credit. can anyone shed some light on this and if they know if this something I could claim. thanks
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  • poppy123456poppy123456 Member Posts: 22,218 Disability Gamechanger
    gitaparmar said:
    i just wanted to ask the carers allowance has stopped for me now has my daughter is no longer getting Pip.  I was just reading something on care element on the universal credit. can anyone shed some light on this and if they know if this something I could claim. thanks
    Hi,

    You won't be able to claim the carers element of UC because your daughter is no longer receiving PIP. The carers element is the same as carers allowance and to receive it the person you're caring for must be claiming a qualifying benefit.
    Proud winner of the 2019 empowering others award. This award was given for supporting disabled people and their families for the benefit advice I have given to members here on the community.
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  • gitaparmargitaparmar Member Posts: 24 Connected
    Ok thanks for that
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