Escalation for LCWRA MR

Eadiesmummy1
Eadiesmummy1 Community Member Posts: 90 Contributor
in Universal Credit (UC)
i applied for a mandatory reconsideration for the LCWRA element of universal credit on 5th jan. I wrote in my online journal today to enquire about it. Anyhow the advisor responded and said if a decision hasnt been recieved today (which it hasn't) she will refer it to escalation. does anyone know what it means? Thanks xxx 

Comments

  • poppy123456
    poppy123456 Community Member Posts: 64,375 Championing
    It means they will ask for a case manager to look at it it urgently. There's no time scales for MR decisions, it can take anything from 2-8 weeks, sometimes longer.
  • Eadiesmummy1
    Eadiesmummy1 Community Member Posts: 90 Contributor
    Cheers poppy xx 

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