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Support group

Hi, I was awarded the support group on the 2nd of march, but I went on the sick on the 14th of november, but they are saying im not entitled to any back pay because of the assessment period is this correct
Replies
I have been waiting for my wca for 18 months so I phoned to request one and also asked about backdated payments should I be awarded the support group status. The lady said id get nothing for the first 14 weeks but after that it would be backdated.
Still haven't heard anything about my wca even after calling them!