Can you defer the date of a face to face assessment

wild_one
wild_one Community Member Posts: 95 Connected
in Employment & Support Allowance (ESA)
My daughter's mother has died today after complications with cancer. She has an ESA face to face assessment 26 March. I don't think she will be able to attend for multiple reasons, I do not know when she would be able to do 'anything' at the moment. What are her options? Thank you

Comments

  • wilko
    wilko Community Member Posts: 2,438 Championing
    Hello and condolences to your daughter, firstly I would phone the DWP or the number on the acessment request form and explain the circumstances of the need to delay, defere the F2F acessment process till a few weeks after the funeral if possible. After all they are human and should show some compassion.
  • wild_one
    wild_one Community Member Posts: 95 Connected
    wilko said:
    Hello and condolences to your daughter, firstly I would phone the DWP or the number on the acessment request form and explain the circumstances of the need to delay, defere the F2F acessment process till a few weeks after the funeral if possible. After all they are human and should show some compassion.
    OK thanks

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