Has anyone ever tried to get notification of PIP MR decisions sent by e-mail?

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Lurcherlover
Lurcherlover Online Community Member Posts: 1 Listener
edited March 2019 in PIP, DLA, ADP and AA
I am fed up with waiting for my PIP Mandatory Reconsideration and I was only two points short of getting the basic rate which I had been receiving for ten years.  Has anyone ever tried to get notification of decisions to be sent by e-mail?
Using second post is archaic and unkind.

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  • Bevvy7andover
    Bevvy7andover Online Community Member Posts: 38 Connected
    Try calling then hun 
  • thespiceman
    thespiceman Online Community Member Posts: 6,283 Championing

    Hello @Lurcherlover Pleased to meet you welcome.

    Thank you for joining and sharing.

    I am one of the team of community champions who guide, advise and help new members who join the forum.

    Thank you for your question. If you wish to know the state of your claim.

    You can ring on Helpline 0800 121 4433

    Please have a look around our website and for further information.

    Please ask anything. Some one will know from our community or a member of our team.

    Please take care.

    @thespiceman

  • twonker
    twonker Posts: 617 Empowering
    Lurcherlover said:
    I am fed up with waiting for my PIP Mandatory Reconsideration and I was only two points short of getting the basic rate which I had been receiving for ten years.  Has anyone ever tried to get notification of decisions to be sent by e-mail?
    Using second post is archaic and unkind.
    Waiting for the MR result is not half as bad as waiting to have a Tribunal hearing. Appeals are taking a year at least!

    Patience is required whenever you deal with the DWP who have too few staff to work on too many claims.
  • scape03
    scape03 Online Community Member Posts: 29 Contributor
    I'm currently wring my MR after being 2 points short, which I feel should have been awarded. Would be great if you let us know how you get on.
  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing
    Lurcherlover said:
    I am fed up with waiting for my PIP Mandatory Reconsideration and I was only two points short of getting the basic rate which I had been receiving for ten years.  Has anyone ever tried to get notification of decisions to be sent by e-mail?
    Using second post is archaic and unkind.
    DWP don't send anything via email. Text messages are sent throughout a claim, to let you know what's going on. However, decisions are never sent this way. For decisions they will tell you over the phone or you can wait for the letter.

    There's no timescales for decisions, it all depends on backlog in your area.

    Only 18% of MR decisions change, so you'll most likely end up having to take it to Tribunal.

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