Employment and Support Allowance (ESA)
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ESA payment late

Hi all. Our ESA (support group eusa) wasn't paidpyesterday. Phoned them this morning and was told it's been sent as a paper payment. Wasn't told why but it's been escalated and I'm waiting for a callback. But why would they send a paper payment all of a sudden? My wife had a medical assessment a few weeks ago and we haven't had the result back yet but could it be to do with that?

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