ESA payment late

cakeman
cakeman Community member Posts: 1 Listener
Hi all. Our ESA (support group eusa) wasn't paidpyesterday. Phoned them this morning and was told it's been sent as a paper payment. Wasn't told why but it's been escalated and I'm waiting for a callback. But why would they send a paper payment all of a sudden? My wife had a medical assessment a few weeks ago and we haven't had the result back yet but could it be to do with that?

Comments

  • Dotty123
    Dotty123 Community member Posts: 491 Empowering
    Could be after assessment your getting paper payment until decide if keeping it keep ringing them