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Did they make a decision or not?

ashleymurphy321ashleymurphy321 Member Posts: 23 Listener
edited April 2019 in PIP, DLA and AA
hi there I was wondering if anyone can help I rang up pip for my assessment report and the lady I spoke to said they had made a desicion and told me I had bèen awarded high rate in both components. ibrang back up today for my report today and the man I spoke to told me there was no decision had been made why would she tell me I had passed I I hadn't ? 
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Replies

  • ashleymurphy321ashleymurphy321 Member Posts: 23 Listener
    they made a decision on yes as I was told by the lady I qualified and had been accepted for both components of high rate then when I rang back the man said they hadn't made a desicion 
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  • CockneyRebelCockneyRebel Member Posts: 5,257 Disability Gamechanger

    Unfortunately the "phone jockeys " are not the best trained in anything other than getting you off the phone as soon as possible.
    When you receive the assessment report you will have a better idea of the HCP recomendation although 
    it is the DWP that make the decision


    Be all you can be, make  every day count. Namaste
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  • ThreesticksThreesticks Member Posts: 128 Pioneering
    Wait until you receive the official letter, then you'll know for certain.
    If you fight, you won't always win. But if you don't fight you will always always lose.
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  • ashleymurphy321ashleymurphy321 Member Posts: 23 Listener
    thankyou very much I'm just really worried my anxiety is through the roof as I was told i had passed then told there was no decision and they wernt very nice on the phone 
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  • Elizabeth1Elizabeth1 Member Posts: 57 Connected
    I understand I’m waiting on a decision letter , my anxiety is terrible this is why I was putting off putting a claim in 
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  • ashleymurphy321ashleymurphy321 Member Posts: 23 Listener
    Elizabeth1 yes me too but the woman said I had been accepted then I don't know how they can say they've not made a decision it's making me ill
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  • ashleymurphy321ashleymurphy321 Member Posts: 23 Listener
    the actual assessment made  ill I never want to go in there again 
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  • ashleymurphy321ashleymurphy321 Member Posts: 23 Listener
    how long have you been waiting if you don't mind me asking ? 
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  • Elizabeth1Elizabeth1 Member Posts: 57 Connected
    I only had my assessment this week but I applied the beginning of January. I know the worry before the assessment and then the actual assessment was so stressful I’ve had a really bad week. Then I’ve read things on here so I’m thinking I won’t be successful, but I was honest with them what I can and can’t do 
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  • Elizabeth1Elizabeth1 Member Posts: 57 Connected
    How long after did you ring , maybe you could get someone to ring for you and ask why they have told you different things and to explain it caused you more anxiety 
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  • ashleymurphy321ashleymurphy321 Member Posts: 23 Listener
    yes I've been waiting for a couple weeks now and my mam rang them they said that I must have Bern confused I was not confused I am suffering from post traumatic stress I'm not stupid they were horrible to me I'm going to have the worst weekend ever my anxiety is at 90% most days without the added stress 
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  • Elizabeth1Elizabeth1 Member Posts: 57 Connected
    I totally understand my mum rang to to start the application and they weren’t nice on the phone to her I was glad I wasn’t in the phone or I would of just put the phone down. Try and ring the pip helpline tomorrow they may be able to help you . I’ve had to take my maximum anxiety medication since and it’s not helping. Normally it does help to keep me less stressed but not at the moment 
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  • ashleymurphy321ashleymurphy321 Member Posts: 23 Listener
    I know where your coming from my proapanol are just not cutting it with my anxiety atm. I will ring the pip helpline Monday and find out what's going on i just can't get my head around the woman saying I had been accepted and I asked her to repeat it twice then to ring today and be told that I wish you all the best with your claim Elizabeth
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  • ThreesticksThreesticks Member Posts: 128 Pioneering
    Please, calm yourselves. There is no point in upsetting yourselves over something  you have no control over. Wait for the official letter from them. Ask them how long that will take to arrive. It is a difficult time, I know. Think positive please, it can take 6 to 8 weeks. Their times lines though are not a strict one.
    If you fight, you won't always win. But if you don't fight you will always always lose.
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  • Elizabeth1Elizabeth1 Member Posts: 57 Connected
    I hopefully you get it sorted Monday and it’s just a case of them giving you the wrong information today, keep us updated. Thanks just a waiting game and trying to keep the anxiety down till I find out 
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  • ashleymurphy321ashleymurphy321 Member Posts: 23 Listener
    Threesticks I know what you mean but my anxiety is horrendous on a good day I need to try and forget about it as the tension will be the same whether I worry or not I'm finding myself taking extra medication I need to try and calm myself 
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  • ashleymurphy321ashleymurphy321 Member Posts: 23 Listener
    yes I will Elizabeth and in the mean time let's try enjoy our weekend speak soon hunnie 
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  • ThreesticksThreesticks Member Posts: 128 Pioneering
    edited April 2019
    Try to focus on something totally opposite. I use meditation and videos from you-tube to help me when the pain and anxiety becomes too much, even with medication. Stay positive, you'll make it.  
    If you fight, you won't always win. But if you don't fight you will always always lose.
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  • Elizabeth1Elizabeth1 Member Posts: 57 Connected
    @Threesticks Thanks I am trying just a bad week after the assessment and what was said going around in my mind. The anxiety and pain just over the top. I’m going to try and enjoy the weekend . 
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  • ashleymurphy321ashleymurphy321 Member Posts: 23 Listener
    hi my mam has been on the phone this morning and there was a session made I've been awarded high rate in both components and I spoke to the manager and I was assured this good luck with yours Elizabeth and threesticks thanks for your advice I've been ill with stress all weekend and I watched some YouTube videos and they have held so much thanks again 
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  • Elizabeth1Elizabeth1 Member Posts: 57 Connected
    @ashleymurphy321 that’s great news I’m really pleased for you 
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  • wildlifewildlife Member Posts: 1,314 Pioneering
    Hi Just read this and for anyone else having these sort of problems: Keep a record of the date, time and conversation with any DWP staff and ask their name. They will give a first name but not surname. However that is enough information as you can then make a complaint with actual details. If it is a serious complaint you can apply for the recording of the actual phone call and any notes made at their end about your claim. If you want the whole lot of paperwork going back some years to do with your benefit claims you can make a Subject Access Request. They then have 40 days to get everything together and send it to you. Beware though you will get a huge pile of paperwork so make some storage space ready. Lol    
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  • ashleymurphy321ashleymurphy321 Member Posts: 23 Listener
    thankyou wildlife yes these people on the phones are so unprofessional I'm glad this is all over with now it's justveaiting on my mandatory reconsideration from was as they put me in the work related group knowing I'm agrophobic and can't leave the house in waiting on the appeal as my mandatory was knocked back apparently I have to apply for another one before appeal thanks Elizabeth hin
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  • ashleymurphy321ashleymurphy321 Member Posts: 23 Listener
    esa not was
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  • Elizabeth1Elizabeth1 Member Posts: 57 Connected
    @ashleymurphy321. Did they tell you how long the award was for or just you get the higher rate thanks 
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  • ashleymurphy321ashleymurphy321 Member Posts: 23 Listener
    sorry hun I've not realised you messaged yes the higher rate on both and it's been awarded for 18 month I recieved my backdated money yesterday 
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  • Elizabeth1Elizabeth1 Member Posts: 57 Connected
    @ashleymurphy321 glad it all worked out for you 
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  • ashleymurphy321ashleymurphy321 Member Posts: 23 Listener
    good luck with all yours Elizabeth and good luck with the future 
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  • ashleymurphy321ashleymurphy321 Member Posts: 23 Listener
    Elizabeth were you successful hun ?
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  • Elizabeth1Elizabeth1 Member Posts: 57 Connected
    @ashleymurphy321 I’ve still not heard anything I got a text yesterday to say the had received my assessment report and I should hear in 6 weeks  
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  • ashleymurphy321ashleymurphy321 Member Posts: 23 Listener
    oh right it's taking its time you should probably get the desicion soon if you ring up they can tell you over the phone they have probably came to a session already hun 
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  • Elizabeth1Elizabeth1 Member Posts: 57 Connected
    @ashleymurphy321 the person who did my f2f was being audited so the DWp only got it yesterday so probably won’t even look at it till next week 
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  • Elizabeth1Elizabeth1 Member Posts: 57 Connected
    Hi @ashleymurphy321 I rang today and got told a letter was sent out Friday I have been awarded standard daily living and enhanced mobility and will have my back payment on Friday. Glad it’s all over now 
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