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Should they keep phoning?

sasha122

i have been on pip (daily living allow) and also esa support and also have a friend who,s my carer , the problem starts 1 yr ago we moved home 2 miles away and was told by esa to claim uc as we live in a UC "area" which i did now i only receive £317 standard rate and carer is phoned every 5 weeks a maeningless harrass call has my condition changed im a mental health patient under hospital is the amount i get right ? and should uc keep phoning my attorney live in carer any help would be grateful .

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Adrian_Scope

Hello @sasha122 and welcome to the community!

Can I ask which ESA group you were in before? Was it the support group or WRAG? Your carer shouldn't have any work commitments and be in the no-work group, so shouldn't really be getting phoned by Universal Credit. Are they receiving the carer's element of UC? It might be worth them checking their commitments, which should be easy to find on their Universal Credit account.

sasha122

hello arian esa support group ...she,s still on income support and £ 66 weekly carers adrian she,s a friend and we live together but seperate on our housing benefit, they keep phoning last 6 months and i get standart £317 thanks for replying and they phhone her about me

sasha122

i suffer adhd im underr specialist last 8 years im on quatiapine and equasysm xl its starting to work me up and now the uc worker who,s been ringing even trying get me into the job centre has passed me on to another worker from uc i feel he knows he,s messed up

sasha122

and i get pip daily living adrian

poppy123456

Hi,

As you were previously in the Support Group for ESA then this award should have been transferred to UC when you moved across. DWP should have honoured that decision and placed you in the relevant group which is limited capability for work related activity (LCWRA) You need to ring ESA to speak to a case manager to ask them to transfer your ESA award to UC.

Adrian_Scope

Hi @sasha122, are you getting anything towards your housing on your UC claim?
Did your ESA end because you were found fit for work or was it just when you claimed Universal Credit? Do you have any work commitments on your UC claim currently?

Do Income Support tell your friend why they're calling? I am confused why you were forced to switch but your friend remained on Housing Benefit and Income Support.

Sorry for all the questions, I want to be sure I know all the facts before I advise!

sasha122

hi adrian when moved she phone her income supp and carers to update addresss that was fine then she phoned esa they said asap you need to phone uc for brian (me) you live in aa uc area , so thats what my carer did i still had 2 plus yrs award on my esa , and i get £620 inc my rent uc thanks poppy and adrian

sasha122

ive written to them on uc journal and they dont reply but they used too

sasha122

ill sort it cheers though

Adrian_Scope

Hello @sasha122, you should definitely have had your support group transitioned. Give them a call when they open (or ask your carer to) and explain that when you moved on to Universal Credit you were in support group ESA and believe that this should have been transitioned. They open at 8am this morning and it’s easier to get through earlier in the day.
Let us know how you get on.

sasha122

hi hart hi adrian UC did @ home visit for me ...and i will update you both my thanks

poppy123456

As you've been claiming UC for a year was that home visit a work capability assessment?

sasha122

thankyou hart i aappreciate your advice and time i will ask them and let you know

sasha122

my carer is phoning back i will update yu tommorow hart and adrian

sasha122

update hi adria poppy my carer rang esa they have not sent UC the mpg1 form 1 year on the girl was lovely she said she,s mailing UC mpg1 form to UC and a esa manager will over nxt 3 working days , so what rate UC should of been getting last 12 months as im on pip too daily liiving thanks and what will happen time scale wise

poppy123456

As you were previously in the Support Group for ESA then in your UC then you should have been claiming an extra £336.20 per month in your UC payment, slightly less before April 2019.

Unfortunately your PIP award won't qualify you for anything else because the premiums don't exist on UC.

You just need to wait for ESA to send across the details, i have no idea how long it will take. Once that is done they should pay you all your backdated money.

sasha122

just had a message off UC my LCWRA has been referred to a decision maker what do they mean please ?

sasha122

thanks hart only hour i messaged UC about they keep saying i need a fit note i said i dont i said i want a manager call me least 4 times to no call ..but same guy just said my LCWRA has gone to decision maker but not 2 week ago my pip review has been continued as no change in health

sasha122

and they still saying work coach will ring

poppy123456

sasha122 said:

just had a message off UC my LCWRA has been referred to a decision maker what do they mean please ?

If the home visit you recently had was a work capability assessment then this means the report has been returned and it's waiting for a decision maker to make a decision on your recent work capability assessment.

Unfortunately PIP and LCWRA are different. People claim PIP and work.

You can ring DWP to request a copy of the assessment report to be sent to you, this will give you some idea what the decision is likely to be because they mostly go with the report. Good luck.