My form

nicky35
nicky35 Community member Posts: 11 Listener
in PIP, DLA, and AA
Got a letter from pip to say they haven't received my form yet
«1

Comments

  • Ami2301
    Ami2301 Community member Posts: 7,879 Championing
    Hi @nicky35 welcome to the community! When did you send your form back?
  • nicky35
    nicky35 Community member Posts: 11 Listener
    2 weeks ago
  • kentpete123
    kentpete123 Community member Posts: 39 Connected
    I had the same thing last week it takes 10 working days for them to scan it onto the system. I gave them a call and told them when I posted it and was told to wait a few days and call again . Still no form so they sent me a duplicate form ......lo and behold next day got a we have received your form text 
  • poppy123456
    poppy123456 Community member Posts: 60,691 Championing
    Hi,

    Those sort of letters are automatically sent. It could be that it was sent before your form was added to the computer. When sending post to DWP it can take 10 days for it to be added to the system. Give them a quick ring to ask if the form's been received.
  • nicky35
    nicky35 Community member Posts: 11 Listener
    I can't do it by myself and my keyworker is off this week
  • poppy123456
    poppy123456 Community member Posts: 60,691 Championing
    Do you have anyone else that can ring for you? There's probably nothing to worry about and the letter most likely crossed with receiving the form. Letters from DWP can take a week to arrive to us because of the sorting process.
  • nicky35
    nicky35 Community member Posts: 11 Listener
    No I haven't but how long should I leave it for?
  • kentpete123
    kentpete123 Community member Posts: 39 Connected
    Did the letter say they have given you an extra 14 day's to return it?
  • nicky35
    nicky35 Community member Posts: 11 Listener
    Yes I have until Aug 30th until return it
  • kentpete123
    kentpete123 Community member Posts: 39 Connected
    So you would still be within the time limit if you get your caseworker to ring next week, but I think you will probably get a text before then so try not to worry 
  • kentpete123
    kentpete123 Community member Posts: 39 Connected
    Keyworker not case worker
  • nicky35
    nicky35 Community member Posts: 11 Listener
    How long should it take because I sent it two weeks ago
  • kentpete123
    kentpete123 Community member Posts: 39 Connected
    They say 10 working days so that's 10 days not counting weekends mine took 11 working days 
  • nicky35
    nicky35 Community member Posts: 11 Listener
    What is 10 days from two weeks ago and the letter was sent on the 5th
  • kentpete123
    kentpete123 Community member Posts: 39 Connected
    What date did you send the form?
  • nicky35
    nicky35 Community member Posts: 11 Listener
    27th July
  • kentpete123
    kentpete123 Community member Posts: 39 Connected
    Ok so 10 days was on Friday 9th so hopefully you will get text in next couple of days 
  • nicky35
    nicky35 Community member Posts: 11 Listener
    What if I dont
  • poppy123456
    poppy123456 Community member Posts: 60,691 Championing
    Even though you have until the 30th of August to return the form the computer won't acknowledge this because it will just be a note on the computer saying you requested the extra 14 days. The automated letter will still be sent because the computer "thinks" that your return date is the 16th August. As you've sent the form well within the time frame of 30th August i'm sure it will arrive within plenty of time for that date.
  • kentpete123
    kentpete123 Community member Posts: 39 Connected
    @poppy123456 when I received the letter saying they hadn't received my form the letter stated they had given me an extra 14 day's it wasn't requested by me 

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