ESA ESA3 (IBR) ('underpayment' review 25/9/12 - 23/9/13)

dillon

Hi,

The CAB helped me complete my form and I sent it recorded delivery (in prepaid envelope provided) in first week of last month.

I didn't expect a quick reply, but it's been 6 weeks now - does anyone have a rough idea how long to wait before hearing a reply or how long it takes for the DWP to review one of these?

Many thanks in advance for any help given.

Joanne_Alumni

Hi @dillon,

I have not found an average length of time but the DWP are checking approx 600,000 cases so I guess it is taking a while!
There is a thread on the Community about this which you may find helpful to read through. @Luv44 has posted about this and people seem to have waited between 3 and 8 weeks. 
The ESA helpline number is 0800 169 0310.

dillon

Hi, thank you for your reply, do you have a link to that thread?

poppy123456

Hi,

The current waiting times for the IB to ESA underpayments is 12-20 weeks.

Chloe_Scope

Here is the thread @dillon: https://community.scope.org.uk/discussion/46515/esa-underpayment#latest

Joanne_Alumni

Sorry, @dillon! I should have posted the thread. 
Thanks @Chloe_Scope

dillon

Many thanks to poppy, chloe and joanne for your replies...much appreciated