Employment and Support Allowance (ESA)
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underpayment latest

just spoke to unhelpful idiot at dwp abo at mo ,ut how my underpayment  claim is going, im being processed at mo , he tells me its not being done by people who work for dwp  and as they dont believe any info we put on form they have to get info from hmrc and bank statements for the time we are claiming for what a joke.
i dont even remember what bank i was with in 2011--2015 ,is this anthony **** up like the atos scam

Replies

  • Chloe_ScopeChloe_Scope Scope Posts: 10,652 Disability Gamechanger
    Hi @stillpoorly, I'm sorry to hear this, I imagine it has been a very stressful time for you! Are the underpayments in relation to ESA?

    It may be worth ringing again and seeing if you are able to speak to someone who is more useful - I appreciate this is not ideal!
    Community Partner
    Scope

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  • stillpoorlystillpoorly Member Posts: 20 Listener
    apologys i was fuming spent 45 mins getting through and got nothing of any use back x
  • stillpoorlystillpoorly Member Posts: 20 Listener
    yes from ib to esa 
  • nannie234nannie234 Member Posts: 3 Listener
    hello don't know how old post is my hubby went from ib to esa had letter from them sent back September had phone call today sed sort in couple of weeks but ddnt say if he was due any back date tho so still in limbo


  • poppy123456poppy123456 Member Posts: 22,218 Disability Gamechanger
    nannie234 said:
    hello don't know how old post is my hubby went from ib to esa had letter from them sent back September had phone call today sed sort in couple of weeks but ddnt say if he was due any back date tho so still in limbo


    Hi, once a decision is made they will send him a letter. The current waiting times for decisions on this are between 12-20 weeks. Whether he’s entitled to any backdated money will depend on his circumstances during the dates in the letter. 
    Proud winner of the 2019 empowering others award. This award was given for supporting disabled people and their families for the benefit advice I have given to members here on the community.
  • stillpoorlystillpoorly Member Posts: 20 Listener
    anyone know how long claim takes once its with a decision maker
  • poppy123456poppy123456 Member Posts: 22,218 Disability Gamechanger
    There's no timescales because backlogs are huge for the underpayments.
    Proud winner of the 2019 empowering others award. This award was given for supporting disabled people and their families for the benefit advice I have given to members here on the community.
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