UC WCA not on the system

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eamonn73
eamonn73 Community member Posts: 4 Listener
edited February 2020 in Universal Credit (UC)
I had my work capability assessment on the 14 Aug 2019. I just called UC and it is not on the system but it was given back to the DWP the same day. What possibly could be the reason for a longer than 6 month wait?

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  • poppy123456
    poppy123456 Community member Posts: 57,275 Championing
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    Hi and welcome,

    That does seem to be rather a long wait. May i ask who told you that report was returned on the same day? If it wasn't was the health assessment advisory service then i'd advise you to ring them and ask. It has been known for this to happen before and reports have gone missing which has lead to another assessment being needed.


  • eamonn73
    eamonn73 Community member Posts: 4 Listener
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    I called the work capability assessment team this morning. And UC after that. 
  • poppy123456
    poppy123456 Community member Posts: 57,275 Championing
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    I can only guess that DWP have lost the report. You need to ring DWP again and tell them it has definitely been returned and ask what do you do now? If you don't get any joy then i'd advise you to get your local MP involved, that may shift them because it often does. Waiting this long is not acceptable, especially when you've already had the work capability assessment.
    Contact your MP through this link here and tell them what's happened. https://members.parliament.uk/members/Commons

  • eamonn73
    eamonn73 Community member Posts: 4 Listener
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    Thanks, hopefully the guy I spoke to earlier will find out something for me and post in my journal.
  • eamonn73
    eamonn73 Community member Posts: 4 Listener
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    Unbelievable, it has been sorted today! It has been back dated minus any money owing!

  • janer1967
    janer1967 Community member Posts: 21,922 Championing
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    Hi glad it has been sorted itd amazing what they can do when they are pushed, good job you made the enquiry