ESA late

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biancamaria
biancamaria Online Community Member Posts: 3 Listener
My esa benefit was due on April 7th but was not sent. Has anyone any idea why this has happened

Comments

  • chiarieds
    chiarieds Online Community Member Posts: 17,127 Championing
    Hi @biancamaria - Welcome to the community. Quite a few of our members have said their benefits haven't been received recently. I would ring up to report this. Please let us know how you get on as I hope this will soon be sorted for you. :)
  • biancamaria
    biancamaria Online Community Member Posts: 3 Listener
    I'm in northern ireland and automated service says they're in holiday. Holiday was only Monday so I'm up the walls. Payment due on 7th still has not been paid a week later.
  • chiarieds
    chiarieds Online Community Member Posts: 17,127 Championing
    I'm sorry to read this. I imagine they could be a bit overwhelmed following the Bank Holiday, so try first thing in the morning if your money hasn't gone in by the end of today. This must be so frustrating for you. Take care.
  • emmarenshaw
    emmarenshaw Online Community Member Posts: 697 Empowering
    A warm welcome to the community @biancamaria  I’m so sorry to hear of your difficulties. Please keep us posted. We’re all here to support you if you need us.
  • Ails
    Ails Online Community Member Posts: 2,237 Championing
    Hi @biancamaria and welcome also to the Community.  It's nice to meet you.  I'm really sorry to hear of your present situation with your ESA and hope you manage to get it sorted out.  As @emmarenshaw says, please keep us posted as to how you are getting on.  All the best.  :smile:
  • Adrian_Scope
    Adrian_Scope Posts: 11,754 Online Community Programme Lead
    Hi @biancamaria, have you made any progress with this? Have you made it through to ESA about this?