Motability refund during lockdown?

sueisumma

My problem is with Motability, does anyone think they should be giving refund a we're not using our cars during lockdown.  Motor insurance companies are

Chloe_Scope

Hi @sueisumma and a warm welcome to the community!

Unfortunately this doesn't seem to be possible at the moment, although you are able to add another named driver if the current person is unable to do so at the moment.

Here is Motability's FAQ's around COVID-19 which they have been updating.

littleacorn

Yes I agree. It costs a lot to pay for a car you are not using. I have had my lease for nearly 5 years and it is due to end in September. I would love to have the money instead of my car standing on the drive.

Adrian_Scope

Hi @littleacorn and @sueisumma. Motability have updated their FAQs to say:

With less traffic on the roads as a result of the lockdown, will I be eligible for a refund from my Scheme insurance?

Yes, as lockdown has led to fewer drivers on the road, the Scheme is seeing a lower level of claims, enabling it to share this saving with customers. We have made this decision in consultation with Motability, the Charity. As a result, we are set to send an insurance-based refund of £50 to all customers.

littleacorn

Thats great news from the insuran e company but what about Motability its self should they not be doing the same!

woodbine

Not really, if you had a car on HP would you expect them to be compensating people for not being able to use their cars as much? Don't forget there are many motability users who work and are still working.

littleacorn

Maybe it should be a refund on an individual basis then!

woodbine

There is one issue the car showrooms are all closed, I assume motability are closed as well.

littleacorn

The factories making the cars are also closed. Im in a dilemma?

woodbine

@littleacorn are you still using the car for shopping/chemist/doctors visits?

littleacorn

No never used it for about 6-7 weks or so!

66Mustang

Adrian_Scope said:

Hi @littleacorn and @sueisumma. Motability have updated their FAQs to say:

With less traffic on the roads as a result of the lockdown, will I be eligible for a refund from my Scheme insurance?

Yes, as lockdown has led to fewer drivers on the road, the Scheme is seeing a lower level of claims, enabling it to share this saving with customers. We have made this decision in consultation with Motability, the Charity. As a result, we are set to send an insurance-based refund of £50 to all customers.

I didn't know this! Great news! Any idea when we should expect to see the £50?

66Mustang

66Mustang said:

Adrian_Scope said:

Hi @littleacorn and @sueisumma. Motability have updated their FAQs to say:

With less traffic on the roads as a result of the lockdown, will I be eligible for a refund from my Scheme insurance?

Yes, as lockdown has led to fewer drivers on the road, the Scheme is seeing a lower level of claims, enabling it to share this saving with customers. We have made this decision in consultation with Motability, the Charity. As a result, we are set to send an insurance-based refund of £50 to all customers.

I didn't know this! Great news! Any idea when we should expect to see the £50?

I just found out it will be some time in May or June, if anyone else is wanting to know.

Adrian_Scope

Thanks @66Mustang. It'd be great if you could let us know when you receive yours.

66Mustang

@Adrian_Scope I just received it today in the form of a cheque 

Hopefully others get theirs without too much delay or maybe already have it!

atlas47

Hi. @Adrian_Scope

I got my £50 refund from Motability, yesterday.

How many cream cakes should I buy, to celebrate?

Stay kind and be safe.

forgoodnesssake

Got a cheque a couple of weeks ago..

CJ61

@atlas47
ooooo cream cakes.....yum! as many as you can carry Id say...... oink oink

66Mustang

I appreciate my £50, it's a lot of money to me

I don't know what I will do with mine yet

saz11

Hi all just thought I would post and let you know about motabilitys offer of £600.00 advanced payment  This payment is normally issued when you return the car at the end of your lease in good condition.  

It maybe something that would be of a interest to some of you. 

I spoke with them recently and found them extremely helpful and supportive .