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Calculation error with ESA
shamus5864
Member Posts: 2 Listener
Re: Calculation error with ESA.
My wife was placed in the support group for ESA after losing her eyesight over two years ago and there were no issues regarding the calculation of her ESA payment.
However, two days ago she received a letter from DWP to advise that her payment had been reduced significantly by £50 pw after taking into consideration her two small private pensions.(Despite already making a calculation in September’19 wheN they had received information from her about her two small pensions and reduced her payment then which was correct)
she then called DWP who informed her that this had been verified and checked as correct and someone would call her if she had to “pay anything back”.
After checking I knew they had made a serious error in their calculations. Indeed, Based on calculations: the first £85 pw is not considered and 50% of every £1 thereafter is deducted from ESA.
My wife was placed in the support group for ESA after losing her eyesight over two years ago and there were no issues regarding the calculation of her ESA payment.
However, two days ago she received a letter from DWP to advise that her payment had been reduced significantly by £50 pw after taking into consideration her two small private pensions.(Despite already making a calculation in September’19 wheN they had received information from her about her two small pensions and reduced her payment then which was correct)
she then called DWP who informed her that this had been verified and checked as correct and someone would call her if she had to “pay anything back”.
After checking I knew they had made a serious error in their calculations. Indeed, Based on calculations: the first £85 pw is not considered and 50% of every £1 thereafter is deducted from ESA.
Therefore, she is going to Try contact them today.
Any advice would be helpful.
Any advice would be helpful.
Replies
Hope you are well.
Has your wife got anywhere with the dwp regarding this?
Is her ESA contribution based?
Louise
Community Champion
There’s no doubt in my mind that the calculation is wrong. It’s just so frustrating.