Employment and Support Allowance (ESA)
If this is your first visit, check out the community guide. You will have to Join us or Sign in before you can post.
Have your say about your online community! Complete our annual survey.

Esa error

lauren987lauren987 Member Posts: 49 Connected
Hi guys ive seen some people have had this issue and im not overly worried now ive spoken to esa but my case has to be rebuilt onto the system because of too much information meaning payments need doing manually but how long does it take for my payments to be automatic again? my claim is fine just annoying i have to ring every two weeks now. thanks


  • poppy123456poppy123456 Member Posts: 22,218 Disability Gamechanger

    There's really no timescale how long this will take. Hopefully it will be completed soon.
    Community champion and proud winner of the 2019 empowering others award. This award was given for supporting disabled people and their families for the benefit advice i have given to members here on the community.
  • leeCalleeCal Member Posts: 3,235 Disability Gamechanger
    Hi, yes they rebuilt my file once it didn’t take very long.
    best wishes.
  • steve51steve51 Community champion Posts: 7,175 Disability Gamechanger
    Hi @leeCal

    Good Morning it’s great to meet you today 😃

    It’s great to see that you have meet Poppy as she is very very good when it comes to “Benefit’s”

    Please please come back to me if you have any further questions.

  • lauren987lauren987 Member Posts: 49 Connected
    @leeCal ill just try to be patient with them 😂 thanks. Im not too stressed as i know my case is still fine. They sent me my payment today with in an hour
Sign in or join us to comment.