Remaining politically neutral during General Election 2024


Under guidance from the Electoral Commission and Charity Commission, it's important that Scope remains politically neutral during General Elections.

While we understand that this period will see many passionate discussions and do not want to discourage open discussion, we cannot allow discussions which are purely intended to influence voting.

As ever, please make sure that your comments remain respectful of other people's opinions and keep to our online community house rules.
If we become concerned about you or anyone else while using one of our services, we will act in line with our safeguarding policy and procedures. This may involve sharing this information with relevant authorities to ensure we comply with our policies and legal obligations.

Esa error

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lauren987
lauren987 Community member Posts: 49 Connected
Hi guys ive seen some people have had this issue and im not overly worried now ive spoken to esa but my case has to be rebuilt onto the system because of too much information meaning payments need doing manually but how long does it take for my payments to be automatic again? my claim is fine just annoying i have to ring every two weeks now. thanks

Comments

  • poppy123456
    poppy123456 Community member Posts: 57,038 Disability Gamechanger
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    Hi,

    There's really no timescale how long this will take. Hopefully it will be completed soon.
    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.
  • leeCal
    leeCal Community member Posts: 7,550 Disability Gamechanger
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    Hi, yes they rebuilt my file once it didn’t take very long.
    best wishes.

    “This is my simple religion. No need for temples. No need for complicated philosophy. Your own mind, your own heart is the temple. Your philosophy is simple kindness.” 
    ― Dalai Lama XIV

  • steve51
    steve51 Community member Posts: 7,147 Disability Gamechanger
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    Hi @leeCal

    Good Morning it’s great to meet you today ?

    It’s great to see that you have meet Poppy as she is very very good when it comes to “Benefit’s”

    Please please come back to me if you have any further questions.

    @steve51
  • lauren987
    lauren987 Community member Posts: 49 Connected
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    @leeCal ill just try to be patient with them ? thanks. Im not too stressed as i know my case is still fine. They sent me my payment today with in an hour
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