If we become concerned about you or anyone else while using one of our services, we will act in line with our safeguarding policy and procedures. This may involve sharing this information with relevant authorities to ensure we comply with our policies and legal obligations.
Find out how to let us know if you're concerned about another member's safety.
Find out how to let us know if you're concerned about another member's safety.
Hi, I'm maradie! I had a problem with my phone appointment, will I be refused for the assessment?
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maradie
Community member Posts: 5 Listener
Hi I had a telephone consultation assessment at 1:10 the WDp called me yesterday to remind me about was my appointment but when I received a call from atos assessment centre there was something wrong with the call they were on the phone for five minutes I couldn’t hear them and they put the phone down I haven’t heard from them again can someone someone tell me please if I will be refused for the assessment
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Hi @maradie
Welcome to the community
Have you tried contacting Atos or the DWP to explain the situation and find out what happened?Online Community CoordinatorConcerned about another member's safety or wellbeing? Flag your concerns with us.
Did you receive a helpful reply to your discussion? Fill out our feedback form and let us know about it. -
Hi it's hard to say what will happen you need to call them to find out and hopefully they will reschedule for you
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I haven’t contacted them yet because it only happened today and I am still waiting for it they will call again
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I need to send new evidence to support my PIP review and telephone assessment can someone tell me where do I need to send the evidence please
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