Hi, I'm maradie! I had a problem with my phone appointment, will I be refused for the assessment?

maradie

Hi I had a telephone consultation assessment at 1:10 the WDp called me yesterday to remind me about was my appointment but when I received a call from atos assessment centre there was something wrong with the call they were on the phone for five minutes I couldn’t hear them and they put the phone down I haven’t heard from them again can someone someone tell me please if I will be refused for the assessment

Ross_Alumni

Hi @maradie

Welcome to the community  

Have you tried contacting Atos or the DWP to explain the situation and find out what happened?

janer1967

Hi it's hard to say what will happen you need to call them to find out and hopefully they will reschedule for you 

maradie

I haven’t contacted them yet because it only happened today and I am still waiting for it they will call again

maradie

I need to send new evidence to support my PIP review and telephone assessment can someone tell me where do I need to send the evidence please