Forced Assessment without an appointment — Scope | Disability forum
If we become concerned about you or anyone else while using one of our services, we will act in line with our safeguarding policy and procedures. This may involve sharing this information with relevant authorities to ensure we comply with our policies and legal obligations.

Find out how to let us know if you're concerned about another member's safety.

Forced Assessment without an appointment

tina1148 Member Posts: 20 Connected
I was left a voicemail by an independent assessor for PIP today asking me to ring them.  Can they try to make me do a telephone assessment without an appointment.  I want to be prepared as to what my rights are to have a pre arranged appointment time before i ring them.


  • janer1967
    janer1967 Member Posts: 16,392 Disability Gamechanger
    @tina1148 you are usually given notice of an assessment they may have been ringing to arrange one . You can rearrange any appt once and you can say you need some notice to prepare 
  • wilko
    wilko Member Posts: 2,457 Disability Gamechanger
    @tina1148, hello the assessment company normally will write to you informing you of the date and time and the number they will call you on.if this is not convenient or the wrong number you then have the opportunity to amend the number and rearrange the assessment time. You will or should get a call the day before to remind you plus a text if using a Mobil phone.
  • woodbine
    woodbine Member, Community Co-Production Group Posts: 7,725 Disability Gamechanger
    @tina1148 did you phone them back?
    Be extra nice to new members.


Complete our feedback form and tell us how we can make the community better.

Do you need advice on your energy costs?

Scope’s Disability Energy Support service is open to any disabled household in England or Wales in which one or more disabled people live. You can get free advice from an expert adviser on managing energy debt, switching tariffs, contacting your supplier and more. Find out more information by visiting our
Disability Energy Support webpage.