PIP Review, no response

Justproddingalong

Hello my wife has paranoid schizophrenia she struggles with every day life, she was due a review in January 2021 so sent back the review form of how her disability affects her in December 2020 sent evidence we are now in March 2021 and still no response evidence and form has been received whats the delay? Many thanks

calcotti

Lots of delays at the moment. 

janer1967

Hi and welcome 

The delay is most likely with the assessment provider and arranging an assessment date 

They have backlogs as well as DWP backlogs 

You could always give them a call to find out what is going on

Justproddingalong

Thank you will call them tomorrow many thanks. 

mikehughescq

What’s the delay? There is a pandemic. 

The offices where face to face assessments might ordinarily take place are shut. The equipment the staff need to conduct assessments is often in those offices. Many staff therefore lack the equipment and space to work from home. They may be shielding, caring, dying, grieving, home schooling, hospitalised and so on. Thus there is a significant backlog in assessments. A phone call to find out where it’s up to you isn’t going to change anything on that front.

Caz_Alumni

Hi @Justproddingalong

Just thought that I would check in with you to see how you were getting on. 

Have you tried calling yet? Hope you manage to get through to somebody and you're able to get an update.

@Caz_Scope