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Was told LCWRA backdated money will be used to pay off debt. Debt management haven't heard anything?

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northernsoul89
northernsoul89 Community member Posts: 6 Listener
edited June 2021 in Universal Credit (UC)
I was awarded LCWRA after winning my appeal. They sent a letter on Thursday in my journal saying they owe me money and the amount I’m owed. However it says after this - As you already have an amount to pay back, we may use this money to recover some or all of your debt.

I have not been issued any payment and after ringing and sending messages on my journal they would not give a me an explanation on what the next step is so I’m completely in the dark. I contacted debt management who I owe 1.3k too but they said nobody from UC contacted them. Are they holding the money to assess what amount to take off ? 

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  • MarkM88
    MarkM88 Community member Posts: 3,127 Connected
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    They send it to debt management to see if anything needs to be taken off. If they haven’t been informed yet as you indicate above, then all I can say is UC are just busy and are still to send it across. 
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