Hi, I’m just after some advice.
I was awarded lcwra on 26/4/21 but have been claiming UC with sick notes provided since November 2019. It took months of me chasing up to be referred for the health assessment and then due to an error my referral was sent back to UC and I had then had to chase up being re-referred! I finally had my assessment on April and received the award. The letter stated that if I would be notified on my journal if I was entitled to backdated payment.
I didn’t hear anything and do write a message myself and was told I had been awarded it backdated to November 2019 but I had to wait 3 months to receive it as there was a waiting period. Now I was under the impression that the ‘waiting period’ was the 3 months at the beginning of your claim and that they would deduct 3/4 months of the back payments? I questioned this and received the same reply that I had to wait 3 months and I couldn’t be told how much I was to get as it’s just worked out 3 months after the decision letter. I decided to ring up and ask and I was told that I was correct about the waiting period and there’s no reason why I haven’t received my back payment yet since I’ve began to receive the lcwra payments.
can anybody shed any light on this, it’s driving me insane being told different things but nobody actually knowing why.
thank you.